okokbet Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using any part of the okokbet platform — including but not limited to casino games, sports betting services, bingo rooms, account management tools, and payment processing functions — you ("the Player," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with okokbet's Privacy Policy and any game-specific rules, promotion terms, or supplementary policies published on the platform.

These Terms constitute a legally binding agreement between you and okokbet ("okokbet," "we," "us," or "our"). If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account. Access to okokbet without accepting these Terms is not permitted.

2 Eligibility

To register and maintain an account with okokbet, you must at all times satisfy the following eligibility requirements:

1. Age: You must be at least 21 years of age. This is a firm requirement under Philippine gaming regulations as administered by the Philippine Amusement and Gaming Corporation (PAGCOR). No player under the age of 21 may register, use, or hold an okokbet account under any circumstances.
2. Jurisdiction: You must be physically located in a jurisdiction where your use of the okokbet platform is lawful. It is your responsibility to determine whether online gaming is legal in your location before registering.
3. Legal Capacity: You must have full legal capacity to enter into a binding agreement under applicable law. Persons who are legally incapacitated from entering contracts may not register with okokbet.
4. Not a Vulnerable Person: You must not register if you are a person who has been diagnosed with or identified as suffering from problem gambling, unless you have obtained appropriate professional clearance and your self-exclusion period (if any) has formally concluded.
5. Not Previously Excluded: You must not have been subject to self-exclusion or an okokbet-imposed exclusion that remains in effect at the time of registration.

okokbet reserves the right to require documentary proof of eligibility at any time. Providing false information to circumvent these eligibility requirements is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance held in the account.

3 Account Registration

Each eligible player may hold exactly one (1) registered okokbet account. The creation of multiple accounts by the same individual — whether under the same identity or through different mobile numbers, email addresses, payment methods, or any other means — is strictly prohibited.

When registering, you agree to provide accurate, current, and complete information, including your full legal name, Philippine mobile number, date of birth, and a valid email address. You are solely responsible for maintaining the accuracy of this information and must update it promptly through the account settings if any details change.

You are responsible for maintaining the confidentiality of your login credentials. You must not share your okokbet password with any other person. okokbet will not be held liable for any loss or damage arising from unauthorized access to your account that results from your failure to maintain the security of your login credentials.

If you suspect unauthorized access to your account, you must notify okokbet support immediately via the live chat or support email provided on the platform.

4 KYC (Know Your Customer) Verification

okokbet is required by applicable law and regulatory guidance to verify the identity of all players before processing withdrawals and, in some cases, before approving deposits above specified thresholds. This process is commonly referred to as KYC (Know Your Customer) verification.

You may be required to submit one or more of the following documents:

• Government-issued photo identification (Philippine passport, driver's license, UMID, SSS ID, or PhilSys National ID)
• Proof of address (utility bill, bank statement, or government document dated within the past three months)
• Proof of payment method ownership (screenshot or photograph of the GCash or Maya account linked to your okokbet account)
• Source of funds declaration, where okokbet determines this is necessary for compliance purposes

okokbet reserves the right to suspend withdrawals pending successful KYC completion. Failure to complete KYC within the timeframe specified by okokbet may result in account suspension. All documents submitted for KYC purposes are processed in accordance with okokbet's Privacy Policy.

5 Deposits

okokbet accepts deposits via the following payment methods: GCash, Maya, GrabPay, BPI, BDO, Metrobank, CLiQQ (7-Eleven), and USDT (TRC-20 and ERC-20 networks). Additional payment methods may be made available from time to time at okokbet's discretion.

The minimum deposit amount is ₱100 per transaction. There is no maximum deposit limit imposed by okokbet, though individual payment providers may impose their own transaction limits. GCash and Maya deposits are credited to your okokbet wallet immediately upon confirmation by the payment processor.

All deposits must be made from a payment account that is registered in your own name and has been successfully verified through the KYC process. okokbet does not accept deposits from third-party accounts.

6 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your KYC verification must be fully completed and approved before any withdrawal is processed.
• The minimum withdrawal amount is ₱200 per transaction, unless otherwise specified.
• Withdrawals will generally be processed to the same payment method used for the player's most recent qualifying deposit, in accordance with anti-money laundering best practices.
• okokbet reserves the right to request additional verification documentation before processing withdrawals above specified thresholds.
• Any active bonus funds or wagering requirements outstanding at the time of a withdrawal request may affect the available withdrawal amount. Refer to Section 7 for bonus withdrawal rules.

okokbet targets processing of approved e-wallet withdrawals (GCash, Maya) within a short timeframe after approval, though processing times may vary due to payment provider processing schedules and compliance review requirements. Bank transfer withdrawals may take longer to settle.

okokbet is not responsible for delays caused by third-party payment providers, banking holidays, or events outside okokbet's control.

7 Bonuses and Promotions

okokbet may offer bonuses, free spins, cashback promotions, and other promotional incentives to players from time to time. All such promotions are subject to the specific terms and conditions published alongside each promotion at the time of the offer, including wagering requirements, minimum odds restrictions (where applicable), time limits, and game contribution rates.

General bonus rules applicable to all okokbet promotions unless otherwise stated:

• Bonuses are intended for entertainment purposes only and are not guaranteed sources of income.
• Only one bonus may be active per player account at any given time, unless okokbet explicitly states otherwise.
• Bonus funds must be wagered the specified number of times before any associated winnings can be withdrawn.
• okokbet reserves the right to amend, suspend, or discontinue any promotion at any time, with or without prior notice, subject to any regulatory obligations to provide advance notice.
• Players who okokbet reasonably believes are abusing the bonus system — including through multiple accounts, coordinated betting strategies, or exploitation of promotional terms — will have their bonuses voided and may have their accounts suspended.

8 Gaming Rules

All games offered through the okokbet platform — including but not limited to live baccarat, roulette, poker, JILI slots, PG Soft titles, sports betting markets, and online bingo rooms — are governed by the specific rules of each game as published in the platform's game interface or help documentation.

Slot games and RNG (random number generator) table games offered on okokbet utilize certified RNG systems. All live dealer games are conducted by human dealers and are subject to standard casino rules for the respective game type.

In the event of a technical malfunction affecting a game in progress — including server disconnection, software error, or streaming failure in a live dealer session — okokbet reserves the right to void the affected round and refund the bet amount to the player's okokbet wallet. Winnings generated during a demonstrably malfunctioning game round may not be honored where the malfunction materially affected the outcome.

For sports betting, okokbet's sportsbook terms govern the settlement of markets, including rules on abandoned matches, void bets, and the treatment of disputed results. These rules are published within the sports betting section of the platform.

9 Prohibited Conduct

The following conduct is strictly prohibited on the okokbet platform and constitutes a material breach of these Terms:

• Using automated betting scripts, bots, or any software designed to gain an unfair advantage in gameplay
• Colluding with other players or dealers to influence game outcomes
• Exploiting software bugs, game vulnerabilities, or pricing errors for financial gain
• Using the platform in connection with money laundering, fraud, or any other unlawful activity
• Providing false identity information during registration or KYC verification
• Registering multiple accounts or assisting others in circumventing the single-account rule
• Harassing, threatening, or abusing okokbet staff, other players, or live dealers
• Accessing the platform from a jurisdiction where online gaming is prohibited
• Allowing or facilitating access to your okokbet account by a third party

Where okokbet identifies or reasonably suspects any of the above conduct, okokbet reserves the right to immediately suspend the account, withhold the balance pending investigation, void any affected bets or winnings, and permanently close the account. okokbet may also report the conduct to the relevant regulatory authorities.

10 Intellectual Property

All content on the okokbet platform — including but not limited to the okokbet brand name, logo, website design, game assets, software, promotional materials, and written content — is the intellectual property of okokbet or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the okokbet platform for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to reproduce, distribute, modify, reverse-engineer, scrape, or create derivative works from any okokbet content or software.

11 Privacy and Data Processing

okokbet collects, stores, and processes personal data in accordance with its Privacy Policy, which is published separately on the platform. By registering an okokbet account, you acknowledge and consent to the data processing activities described in the Privacy Policy, including the processing of identity documents submitted for KYC purposes.

okokbet does not sell personal data to third parties for marketing purposes. Data is shared with payment processors, KYC service providers, and regulatory authorities where required by law or necessary for the performance of the services described in these Terms.

12 Responsible Gaming

okokbet is committed to promoting responsible gaming among all players on the platform. We recognize that while online casino gaming is an enjoyable form of entertainment for most players, it carries a risk of developing into a problem for some individuals.

okokbet provides the following responsible gaming tools, all of which are available to registered players through their account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount deposited to your account. Reductions to deposit limits take effect immediately; increases are subject to a cooling-off period.
• Session Time Reminders: Configure notifications that alert you when you have been playing for a specified duration.
• Voluntary Self-Exclusion: Apply for a self-exclusion period of 6 months, 1 year, or longer. During self-exclusion, your account is suspended from all gaming and promotional activities. Requests to lift self-exclusion before the specified end date will not be processed.

Players who require support for problem gambling are encouraged to reach out to PAGCOR's responsible gaming desk and to consult a qualified healthcare professional. okokbet cooperates with PAGCOR and relevant stakeholders in promoting safe gaming in the Philippines.

13 Account Suspension and Termination

okokbet reserves the right to suspend, restrict, or permanently close a player account at its reasonable discretion, including in the following circumstances:

• Breach of any provision of these Terms
• Failure to complete KYC verification within the required timeframe
• Reasonable suspicion of fraudulent, illegal, or abusive activity
• Receipt of a chargeback or payment dispute from a payment provider
• Compliance with a regulatory instruction, court order, or law enforcement request
• Player request for self-exclusion or voluntary account closure

Where an account is closed due to a breach by the player, okokbet may withhold the balance pending investigation and, where the breach is confirmed, may forfeit the balance in whole or in part. Where an account is closed for reasons not attributable to the player, the verified balance will be returned to the player via the payment method on file following completion of any required verification.

You may request the closure of your okokbet account at any time by contacting the support team. Account closure requests are processed within a reasonable timeframe. Any pending withdrawals at the time of account closure will be processed in the normal course.

14 Limitation of Liability

To the fullest extent permitted by applicable law, okokbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to losses resulting from:

• Technical disruptions, server outages, or internet connectivity failures
• Unauthorized access to your account resulting from your failure to maintain credential security
• Delays in deposit or withdrawal processing caused by third-party payment providers
• Losses arising from gaming activity, including wagering decisions made by the player
• Changes to the platform's game offerings, features, or promotional terms

Nothing in these Terms shall limit okokbet's liability for death or personal injury resulting from gross negligence, or for any liability that cannot be excluded under applicable Philippine law.

15 Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute between you and okokbet, both parties agree to attempt to resolve the matter in good faith through okokbet's internal complaints process before pursuing any other remedy. Complaints may be submitted via the live chat or support email address published on the platform. okokbet will acknowledge complaints within 48 hours and will provide a substantive response within 14 business days.

Where a complaint cannot be resolved through the internal complaints process, either party may refer the matter to the relevant regulatory authority or pursue resolution through the appropriate courts of the Philippines.

16 Amendments to These Terms

okokbet reserves the right to amend, update, or replace these Terms at any time. When material changes are made, okokbet will provide reasonable advance notice by publishing the updated Terms on the platform and, where practicable, by notifying registered players via their registered email address or in-platform notification.

Your continued use of the okokbet platform following the effective date of any updated Terms constitutes your acceptance of those updated Terms. If you do not agree with any amendment, you must cease using the platform and request account closure before the effective date of the change.

The most current version of these Terms is always available at okokbet.app/terms-conditions. The Effective Date at the top of this document indicates the version currently in force.

17 Contact and Support

If you have any questions regarding these Terms & Conditions, or if you wish to submit a complaint or responsible gaming request, please contact the okokbet support team. Support is available 24 hours a day, 7 days a week via the live chat feature on the platform.

okokbet's support team is equipped to assist with account queries, deposit and withdrawal issues, KYC verification questions, bonus disputes, and responsible gaming requests. For responsible gaming matters, please clearly indicate the nature of your request so that it can be escalated to the appropriate team promptly.